About Us

Our Story

“Infusing Happiness Through Culinary Delight”

Established in 2019, Universe Elite Management is a dynamic enterprise specializing in comprehensive management, strategic sourcing, consultancy, marketing, and e-commerce operations. With a solid presence in Kuala Lumpur, Malaysia, we are proud to celebrate our third year of successful operations.

Distinguished by a commitment to excellence, we are a rapidly growing business that currently owns and operates four strategically positioned restaurant outlets in the heart of Kuala Lumpur. Our portfolio includes Ming Ren Xuan Cantonese Cuisines, Wanomiya – St Mary Place, Wanomiya – GTower, Wanomiya – Express and more.

At Universe Elite Management, we thrive on delivering exceptional services and innovative solutions. Our dedication to quality and customer satisfaction is reflected in every aspect of our operations. As we continue to evolve and expand, we remain devoted to achieving new heights of success in the realms of hospitality and business, embodying the true essence of excellence.

Our Mission

Creating Shareholder

Value

Through innovation, strategic investments, and operational excellence, we aim to deliver sustainable growth and maximize returns for our shareholders. Every decision we make is guided by our dedication to enhancing shareholder value and driving long-term success.

Realizing Employee

Aspirations

We believe in empowering our employees to achieve their full potential and realize their aspirations. By fostering a culture of continuous learning, providing opportunities for career growth, and recognizing individual contributions, we strive to create an environment where every employee can thrive.

People-Centric

Approach

Our organization is built on a people-centric approach, placing the well-being and satisfaction of our employees and customers at the forefront of everything we do. By prioritizing empathy, open communication, and collaboration, we create meaningful connections that drive positive outcomes.

Our Values

Integrity

We uphold the highest ethical standards in all our interactions, demonstrating honesty, transparency, and accountability.

Enthusiasm

Enthusiasm fuels our passion for excellence. With unwavering enthusiasm, we approach every challenge with energy, creativity, and determination

Innovation Responsibility

Innovation responsibility guides our journey toward progress. We recognize the power of innovation to drive positive change, and with it, comes a responsibility to consider the ethical, social, and environmental implications of our actions.

Sustainability

Sustainability is at the heart of our commitment to a better future. We embrace sustainable practices across our operations, striving to minimize our environmental footprint, conserve resources, and promote social responsibility.

Our Journey

2019

2019 : The Humble Beginnings

Universe Elite Management embarked on its culinary journey in 2019 with the opening of its first restaurant, specializing in exquisite Cantonese fine cuisine. Our team, though small and inexperienced at the time, was driven by a shared passion for delivering exceptional dining experiences.

2020

2020 : Navigating Through the Storm

The following year, the COVID-19 pandemic began to spread in Malaysia, posing unprecedented challenges for the F&B industry. By the second quarter, stringent restrictions were imposed, banning dine-in services. To adapt, UEM pivoted to offering delivery services, striving to sustain operations during this turbulent period. Despite our efforts, two of our three restaurants were unable to survive the pandemic’s impact.

2021

2021 : Innovation Amidst Uncertainty

In 2021, the fluctuating nature of the pandemic continued to affect the stability of the F&B sector. To diversify our offerings and reach customers despite dine-in restrictions, we introduced a range of ready-to-eat frozen items from our Cantonese restaurant. Leveraging social media, we conducted Facebook Live sessions to promote and sell these products, embracing new avenues of customer engagement.

2022

2022 : Rebirth and Expansion

With the gradual stabilization of the pandemic and the easing of restrictions in 2022, UEM seized the opportunity to expand. We launched a new Japanese cuisine restaurant, specializing in omakase and yakiniku with a focus on premium wagyu. This venture attracted a fresh customer base, eager to experience top-notch Japanese dining. Simultaneously, Ming Ren Xuan reopened for dine-in, and by the end of the year, we expanded our Japanese restaurant into one of Malaysia’s largest wagyu all-you-can-eat establishments, offering over 100 items for unlimited refills.

2023

2023 : Building a Community

In 2023, UEM focused on strengthening our relationship with customers through various events across all our restaurants, fostering a loyal and stable customer base. This successful engagement led to the opening of a bar, an omakase restaurant, and a teppanyaki restaurant. To reward our dedicated patrons, we launched a membership program, providing exclusive benefits to our regular customers and enhancing their dining experiences.

2024

2024 : Continued Growth and Milestones

So far in 2024, UEM has continued to expand its footprint in the culinary landscape. We introduced an express restaurant catering to the office crowd and younger audience, offering delicious meals at affordable prices. Our team has grown significantly, reflecting our ongoing commitment to excellence. A significant milestone for us this year was achieving Halal certification for our restaurant, broadening our appeal and inclusivity. As we look to the future, UEM remains dedicated to expanding further and bringing exceptional food experiences to all.

Through resilience, innovation, and a steadfast commitment to quality, Universe Elite Management has transformed challenges into opportunities, continually striving for culinary excellence and customer satisfaction.